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WordPress.com vs WordPress.org: which one do you actually need?

The single most confusing question in web hosting, settled in one page: the software, the company, the plans, and the point at which you should self-host.

There are two WordPresses and they are not competitors in the way people assume.

WordPress.org — the software

WordPress.org is where you download the free, open-source WordPress software (GPL licensed). It costs nothing. You install it on hosting you rent from any of the providers in this directory. This is what people mean by self-hosted WordPress. You get every plugin, every theme, full database and file access, and you own the whole stack — including responsibility for updates, backups and security.

WordPress.com — a company's hosting service

WordPress.com is a commercial hosting service run by Automattic that runs that same software for you. You never see a server. Updates, backups, scaling and security are handled. In exchange, the cheaper plans are locked down.

The plan cliff that catches people out

WordPress.com planRoughlyInstall plugins?Custom themes?SFTP / database?
Free£0 (with ads)NoNoNo
Personal~£4/moNoNoNo
Premium~£8/moNoNoNo
Business~£25/moYesYesYes
Commerce~£45/moYesYesYes

That is the crux. If you want Yoast, WooCommerce, a custom theme, or any plugin at all, you need the Business plan at around £25/month. At that price you are well into managed WordPress territory — and £25/month buys a lot of self-hosted capability elsewhere.

Cost comparison for a real small business site

RouteYear oneOngoingMaintenance burden
WordPress.com Business~£300~£300/yrAlmost none
Self-hosted on UK shared hosting (Krystal, 34SP)~£75–£120~£75–£120/yrLow — host handles server, you handle updates
Self-hosted on a £4 VPS (Hetzner/DigitalOcean)~£50~£50/yrHigh — you are the sysadmin
Managed WordPress (Kinsta, WP Engine)~£250–£400~£250–£400/yrVery low

Choose WordPress.com if…

  • You are blogging or publishing and will never need a plugin.
  • You want zero maintenance and are happy inside a walled garden.
  • You want to start free today and decide later.

Choose self-hosted WordPress.org if…

  • You need specific plugins — SEO, forms, membership, WooCommerce, bookings.
  • You want to run custom code, or a developer will work on the site.
  • You care about portability: a self-hosted site moves between hosts in an afternoon.
  • You want a UK-hosted site for speed and data residency.

Migration path: WordPress.com can export to self-hosted WordPress at any time (Tools → Export), which is a genuine advantage over Wix and Squarespace, neither of which offers a real export. If you are undecided, starting on WordPress.com is a reversible decision. Starting on Wix is not.